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Privacy Policy

Privacy Policy

Aura Systems LLC (“Aura Systems,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aura.llc) or engage with our services.

1. Information We Collect

** Information you provide directly:
  • Name, email address, phone number, and company name when you fill out our contact form or request a consultation
  • Project details and requirements you share with us
  • Any information included in email correspondence
** Information collected automatically:
  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referral source
  • Cookies and similar tracking technologies (see Section 7)

2. How We Use Your Information

** We use the information we collect to:
  • Respond to your inquiries and consultation requests
  • Provide, maintain, and improve our services
  • Send you project updates and relevant communications
  • Analyze website usage to improve user experience
  • Comply with legal obligations
We do not sell your personal information to third parties.

3. Legal Basis for Processing (GDPR)

** For users in the European Economic Area and similar jurisdictions, we process personal data based on:
  • Consent — When you submit a contact form or subscribe to communications
  • Legitimate interest — To respond to inquiries, improve our services, and maintain website security
  • Contractual necessity — To fulfill service agreements

4. Data Sharing

** We may share your information with:
  • Service providers who help us operate our website and business (hosting, email, analytics) under strict data processing agreements
  • Legal authorities when required by law or to protect our rights
We do not share your data with third parties for marketing purposes.

5. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:
  • Contact form submissions: 2 years from last interaction
  • Project-related data: duration of engagement plus 5 years
  • Analytics data: 26 months
You may request deletion of your data at any time (see Section 6).

6. Your Rights

You have the right to:
  • Access your personal data we hold
  • Correct inaccurate or incomplete data
  • Delete your personal data (“right to be forgotten”)
  • Restrict processing of your data
  • Port your data to another service provider
  • Object to processing based on legitimate interest
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@aura.llc. We will respond within 30 days.

7. Cookies

Our website uses cookies to:
  • Remember your preferences
  • Analyze website traffic (Google Analytics)
  • Ensure website functionality
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted connections (HTTPS), secure hosting, access controls,
and regular security reviews.

9. International Data Transfers

Aura Systems operates from Cairo, Egypt and Portland, USA. Your data may be transferred between these locations. We ensure appropriate safeguards are in place for any international data transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

CONTACT US

GET IN TOUCH.

If you have questions about this Privacy Policy or your personal data, We’d love to hear about it. Drop us an email, or fill out the contact form and we’ll get back to you within 24 hours. For urgent inquiries, give us a call.

VISIT US

6 Ankara, Sheraton Al Matar, El Nozha, Cairo Governorate 4471405

1425 NW 22nd Ave, Portland, OR 97210, USA

MAIL US

Info@aura.llc

Call Us

+20 1114199959

SEND US A MESSAGE